Why Billing and Collection Are Important. What billing and collection accomplish. However, managing the billing and collection process can be a daunting task that takes away from your time with patients. The billing and collection process is an essential part of any healthcare facility, ensuring that all services are accounted for and payments are received. This manual will lead you through the procedure and give you pointers for optimizing your billing and collection activities. Insurance companies pay a portion of the medical bill after processing claims. The process of medical billing and collection includes generating invoices, verifying insurance eligibility and benefits, submitting claims, following up on claims, and collecting payment from patients and insurance companies. The billing and collection staff will need to actively pursue payments in such situations.
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